Technical Knowledge
What is the current after-sales service for concrete laser leveling machines? How perfect is it?
December 5, 2023

Speaking of after-sales service, in fact, the after-sales service of the entire flooring industry has always been lacking. When there is a problem with a customer's equipment, there is always the problem of the manufacturer not responding in time, or even not responding at all. There have been many customers in the past who were unable to receive timely after-sales service due to problems when purchasing concrete laser leveling machines from other manufacturers. This not only delayed the construction period, but also caused a certain degree of losses. As a service benchmark in the flooring industry, Wanshi Machinery has always put the needs of customers first and adhered to its "three ones" commitment.
In fact, after-sales service is not just about helping customers, but also about helping yourself. For a company, credibility and reputation are crucial, and after-sales service is the cornerstone of credibility and reputation. Wanshi Machinery fulfills the Three Ones promise, "response within a quarter of an hour, arrive within one day, and solve the problem within one day." Only a quarter-of-an-hour response can reassure customers, arrival within one day can ensure that the construction period is not delayed, and solving problems within one day is a reflection of technical strength. These three points bring confidence to customers and guarantee their decision to choose Wanshi Concrete Laser Leveling Machine.
The customer's problems are the company's problems, and the customer's confidence is the company's confidence. The two are closely connected, which is the relationship between water and boat. Wanshi Machinery always keeps customers in mind and adheres to the three one promises. Not only do we want customers to choose Wanshi Machinery, but we also want customers to have no regrets about their choice.





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About the Author: Shandong Vanse Machinery Technology Co., Ltd.
Shandong Vanse Machinery Technology Co., Ltd. is a high-tech manufacturer specializing in concrete construction machinery, including laser screeds and related equipment. The company integrates R&D, production, and global sales, with products exported to over 60 countries and widely used in infrastructure projects worldwide.
Shandong Vanse Machinery
Leading manufacturer specializing in high-performance concrete laser screeds, telescopic arm flatwork handlers, and mechanical ride-on power trowels.
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December 30, 2024
How to perform daily maintenance on the concrete laser leveling machine to ensure its long-term stable operation?
– Carefully check whether the appearance of the equipment has signs of damage, such as whether the fuselage has cracks or deformation, especially whether the shell of the laser receiver and transmitter is intact. Because these parts are relatively delicate, damage to the shell may affect their performance. – Check the condition of the tires (if it is a wheeled leveling machine) or the crawler (if it is a crawler leveling machine), check whether the tires have obvious wear and scratches or whether the air pressure is normal (the tire pressure should generally be kept within a certain range as required by the equipment manual, such as 3-4 atmospheres); whether the crawler has loose or broken links, etc. – Check whether the bolts and nuts at each connection are tightened. Focus on checking the connection between the working parts such as scrapers and spiral feeders and the fuselage, because these parts will generate greater vibration and force during work, and loose bolts may cause parts to fall off or work abnormally. You can use a wrench to properly tighten the bolts at key locations. – Check whether the connection between the hydraulic and electrical lines is good. Make sure that there is no leakage in the hydraulic lines and there should be no oil stains on the pipe joints; the plugs and sockets of the electrical lines should be tightly connected, and the wires should not be damaged or aged. – Operate strictly in accordance with the operating manual and avoid sudden acceleration, sudden braking or oversteering. For example, during the movement of the leveler, the speed should be controlled smoothly to avoid sudden changes in speed that cause the machine to vibrate violently, which may damage the internal structure of the machine and the laser calibration system. – Pay attention to the working status of the equipment, including the sound and temperature of the engine (if it is a fuel type) or the motor (if it is an electric type), as well as the operation of each working part (such as scraper, distributor, vibrator, etc.). If abnormal sounds (such as sharp friction sounds, impact sounds) or working parts shake or stagnate, stop the operation immediately and check the cause. – Make sure the lenses of the laser transmitter and receiver are clean. In the case of a bad working environment (such as dust, mortar splashing, etc.), the lens should be cleaned regularly. You can use a clean, soft, wet cloth to gently wipe the lens surface to avoid scratching the lens. – Pay attention to the strength and stability of the laser signal. If the laser signal is found to be interrupted or unstable, it may be due to the position of the transmitter or receiver being offset, the battery being low (for portable laser equipment), or being interfered with by the outside world. The position of the equipment should be adjusted in time, the battery should be replaced, or the interference source should be eliminated. – After each work, use a high-pressure water gun (be careful not to use too high a pressure to avoid damaging the equipment) or a soft brush, wet cloth and other tools to remove concrete residues, dust and other debris from the surface of the equipment. For hardened concrete that is difficult to remove, a special cleaning agent can be used for cleaning. – Focus on cleaning working parts, such as scrapers, blades of spiral feeders, etc., to ensure that there is no concrete residue on these parts to avoid affecting the accuracy and efficiency of the next work. At the same time, clean the bottom of the body to prevent the residual concrete from solidifying during the parking process of the equipment, affecting the normal placement of the equipment and the next start-up. – Lubricate key parts regularly according to the frequency of use and working intensity of the equipment. For example, the bearings, joints, chains (if any), etc. of the equipment should use appropriate lubricants (such as lithium-based grease). Generally, a simple lubrication check is performed every 8-10 working hours, and a comprehensive lubrication is performed every 50-100 working hours. – For the hydraulic system, check the oil level and oil quality of the hydraulic oil. The oil level should be kept within the specified scale range of the hydraulic oil tank. If the oil level is too low, a qualified hydraulic oil of the same model should be added; at the same time, observe the color and transparency of the hydraulic oil. If the hydraulic oil is found to be black, turbid or has a peculiar smell, it may be that the hydraulic oil is contaminated or aged. The hydraulic oil should be replaced in time. It is generally recommended to replace the hydraulic oil every 1000-1500 hours. – Store the equipment in a dry and well-ventilated indoor environment to prevent the equipment from getting damp and rusting. If it can only be stored outdoors, the equipment should be covered with a waterproof cloth to prevent rain, dew, etc. from corroding the equipment. – During the storage period, the scraper, spreader and other working parts of the equipment can be raised to make the tires or tracks a certain distance from the ground (such as using blocks to raise them). This can reduce the pressure of the equipment's own weight on the tires, tracks and chassis and extend the service life of these parts. At the same time, disconnect the power supply of the equipment (if it is an electric equipment) or close the fuel valve (if it is a fuel equipment), and remove the battery (if it is easy to remove) to prevent battery leakage or fuel leakage.Read More
April 10, 2024
What else should we pay special attention to in the safe operating procedures of concrete laser leveling machines?
✔ Equipment inspection and preparation Before operating a concrete laser leveling, you must ensure that the equipment has been thoroughly inspected and is in good working order. The following are specific requirements for equipment inspection and preparation: 1. Equipment appearance inspection: Check whether the appearance of the leveler is intact and there is no obvious damage, deformation or rust. 2. Power system inspection: Check whether the fuel, lubricating oil and water levels are normal, and whether the engine starts and runs smoothly without abnormal sounds. 3. Laser system inspection: Ensure that the laser transmitter, receiver and control system are working properly, and the laser beam is stable and has no deviation or flickering. 4. Tire and track inspection: Check whether the tires or tracks are intact, whether the air pressure or tension meets the requirements, and whether there is any damage or excessive wear. 5. Safety protection device inspection: Check whether all safety protection devices, such as guards, safety switches, etc. are intact and installed correctly. 6. Electrical system inspection: Check whether electrical components such as cables, plugs, and sockets are intact and free of damage or aging. Special note: During the equipment inspection, if any abnormalities or failures are found, you must stop using it immediately and contact professionals for repair in a timely manner. ✔ Personnel training and safety Personnel operating concrete laser levelings must receive professional training and have corresponding operating skills and safety awareness. The following are specific requirements for personnel training and safety. 1. Professional training: Operators should receive operational training provided by manufacturers or professional training institutions to understand the structure, principles, operating procedures and safety precautions of the equipment. 2. Operating skills: Operators should be proficient in basic operating skills such as starting, stopping, adjusting, maintaining and maintaining equipment. 3. Safety awareness: Operators should have a high degree of safety awareness, understand potential safety risks, and know how to prevent and respond to these risks. 4. Wear protective equipment: Operators should wear protective equipment that meets the requirements during work, such as safety helmets, work shoes, gloves, etc. Special note: Personnel without professional training or without corresponding operating skills are strictly prohibited from operating the concrete laser leveling. ✔ Work environment assessment Before using the concrete laser leveling, the working environment must be evaluated to ensure that the equipment can work in a safe and stable environment. The following are specific requirements for a work environment assessment. 1. Ground conditions: Evaluate the flatness, hardness and stability of the working ground to ensure that the equipment can drive and work normally. 2. Climatic conditions: Pay attention to the climatic conditions of the work area, such as temperature, humidity, wind, etc., to ensure that the equipment can adapt to the current environment. 3. Traffic and obstacles: Assess the traffic conditions and obstacles in the work area to ensure that the equipment will not collide with other objects during driving and operation. 4. Power supply: Ensure a stable power supply in the work area to meet the needs of equipment charging or power supply. Special note: During the work environment assessment process, if any factors that may affect equipment safety or operating results are discovered, corresponding measures must be taken promptly to improve them. ✔ Safety during work During the operation, operators should strictly abide by operating procedures to ensure the safety of themselves and equipment. The following are safety requirements during operations: 1. Stay focused: Operators should stay focused at all times, pay close attention to the operating status of the equipment and the working environment, and promptly discover and deal with potential safety risks. 2. Standardized operation: Operators should start, drive, operate and stop the equipment in accordance with operating procedures. Child-violating operation or speeding is strictly prohibited. 3. Pay attention to the laser system: During the operation, the operator should always pay attention to the operation of the laser system to ensure that the laser beam is stable and guide the operation correctly. 4. Maintain a safe distance: During the operation, the operator should maintain a safe distance from the equipment and other personnel to prevent accidents such as collision or extrusion. 5. Timely shutdown and inspection: During the operation, if any abnormality or safety hazard is found in the equipment, the operator should immediately stop the machine for inspection and contact professionals for repair in a timely manner. Special note: During the operation, any behavior that violates operating procedures or may lead to safety accidents must be stopped immediately and corresponding measures must be taken to correct it. ✔ Maintenance and care In order to ensure the normal operation of the equipment and extend its service life, the equipment must be maintained and maintained regularly. The following are the specific requirements for maintenance and upkeep: 1. Regular cleaning: Clean the equipment regularly to remove dust and stains on the surface and keep the appearance of the equipment tidy. 2. Check and replace lubricating oil: Check and replace the lubricating oil of the equipment according to the manufacturer's recommended intervals and requirements to ensure the lubrication and normal operation of the equipment's moving parts. 3. Check and tighten connecting parts: Regularly check whether the connecting parts of the equipment, such as bolts, nuts, etc., are loose or damaged, and tighten or replace them in time. 4. Check the wear of tires and tracks: Check the wear of tires or tracks regularly. If the damage is serious, replace it in time. 5. Laser system calibration: Calibrate the laser system regularly to ensure the accuracy and stability of the laser beam. Special note: When performing maintenance and upkeep, the manufacturer's operating instructions and safety requirements must be followed to ensure the safety and effectiveness of the operation process. ✔ Emergency response When equipment malfunctions or emergencies occur, operators should quickly take appropriate emergency measures. During the operation of the concrete laser leveling, equipment failures, safety accidents or other emergencies may be encountered. Therefore, operators must have emergency response capabilities to ensure the safety of personnel and equipment. The following are the specific requirements and measures for emergency response: 1. Equipment fault handling: * Once a malfunction or abnormality is found in the equipment, the operator should stop it immediately and cut off the relevant power supply or power source. * Quickly assess the nature and possible scope of the fault, and take necessary precautions to prevent the fault from expanding or causing secondary accidents. * Notify equipment management personnel or professional maintenance personnel to come to the scene for troubleshooting and repair. Operators should cooperate with maintenance personnel in carrying out maintenance work. 2.Safety incident handling: * When a safety accident occurs, first ensure the safety of personnel, quickly evacuate the scene, and take necessary first aid and rescue measures. * Immediately report to superior management or relevant departments, and initiate emergency response procedures in accordance with the emergency plan. * Cooperate with the accident investigation team to conduct accident investigations, analyze the causes of accidents, propose corrective measures, and accept corresponding treatment. 3. Emergency handling: * In case of emergencies, such as natural disasters or emergencies such as fires and earthquakes, operators should stop the machine immediately and follow the emergency evacuation procedures in the emergency plan to ensure the safe evacuation of personnel. * Cut off the power supply of the equipment and other potential sources of danger to prevent the accident from expanding or causing secondary disasters. * Report emergencies to relevant departments in a timely manner and coordinate responses in accordance with the instructions of the emergency plan. ✔ Special Note: • Operators should be familiar with the contents of emergency plans and emergency response procedures, and conduct regular emergency drills and training to improve emergency response capabilities. • During emergency response, stay calm and decisive, follow the instructions in the emergency plan, and do not panic or act blindly. • During emergency response, priority should be given to ensuring the safety of personnel while minimizing equipment losses and environmental impact. ✔ Summary The safe operating procedures of concrete laser leveling machines are an important guarantee to ensure the safety and stable operation of the equipment and the safety of the operators. Through the specific requirements and measures described in this article for equipment inspection and preparation, personnel training and safety, working environment assessment, safety during operation, maintenance and emergency response, etc., we can effectively reduce the probability of safety accidents and protect personnel. life safety and improve the reliability and service life of equipment. Therefore, operators and managers should strictly abide by these procedures and continuously strengthen safety awareness training to ensure the safe and efficient operation of concrete laser leveling machines.Read More
November 3, 2022
The maintenance of the five parts of the laser leveling machine is very important
The maintenance of the five parts of the laser leveling machine is very important Laser leveling machine is also called laser paver or paving leveling machine. The name is different for each place. It is mainly a kind of reference plane based on the laser emitted by the transmitter, which can achieve high-precision and rapid concrete leveling. device of. While it is convenient to use, we must also remember to maintain it. The maintenance of the five parts of the laser tanning machine is very important, namely engine oil level, hydraulic oil level, water pump oil level, engine oil replacement, and hydraulic oil replacement. Talk about it. 1. Check the oil level of the engine oil: the machine is on a horizontal plane. After stopping the engine for 2-3 minutes, remove and clean the oil dipstick. The oil level should be at the hole (upper limit) position of the dipstick. 2. Check the hydraulic oil level: put the machine in a horizontal position, stop the engine and open the seat assembly. Illuminate the hydraulic oil level gauge next to the valve set with a flashlight, check the oil level from the front panel pane of the machine, and the oil level at 3 is suitable. 3, check the pump oil level: the machine in a horizontal position, stop the engine. Open the cover of the machine's electrical box and irradiate the oil level window of the water pump with a flashlight to check the oil level. The lubricating oil should be in the center of the window. 4. Change the engine oil: stop the machine on the slope, with the front high and the back low. Stop the engine and remove the oil drain wire at the back of the machine to release the oil. Drain the oil and reinstall the drain wire plug. Open the engine oil filling cap and readd the recommended oil to the upper limit position of the oil gauge (no oil change filter is about 1.5L; Oil filter replacement is about 1.7L). Replace the oil gauge and oil filling cap. When the engine is warm, change the oil quickly and thoroughly. If the oil is seriously contaminated, flush the machine with fresh oil. 5. Replace hydraulic oil: Hydraulic oil should be replaced regularly to prevent damage to hydraulic components. When the hydraulic oil to the service life, the chemical additives in the hydraulic protection will be reduced, the efficiency of the hydraulic oil will also be reduced. Therefore, regularly replace as much new oil as possible. It is also impractical to replace all the hydraulic fluids in the system because the hydraulic fluids in many components of the system cannot be completely replaced.Read More


